Careers
Current Openings
We Are hiring!! The FiberX iq is looking for Access Network Engineer Responsibilities and Qualifications: • Responsible about installation hardware, software which related optical line terminal. • Monitoring critical alarms regarding access network devices, OLTs Config & upgrades. • Follow and forward all complaints related optical fibers with OSP department. • Escalating all pending issues to line manager. • Doing daily and weekly reports. • Have a good experience with optical line terminal configuration, troubleshooting. • Have good experience NAT protocol, PPPOE server, QOS Quality of service, Layer2 , Access list , DHCP protocol , Routing protocols • Experience and good knowledge with GPON technology FTTx. • Strong customer service experience, technical support and troubleshooting skills. • Basic Knowledge in Fixed and wireless telecommunications industry. • Basic knowledge or experience with telecom/network equipment, routers, IP switches, data center, cabling, fiber and copper distribution, AC/DC power systems. Requirements: • BSC computer science, telecommunication, electrical engineering, or any related study, MTCNA, CCNA certificate preferred. • Minimum of 1 year of telecommunications customer service/ technical support experience. Work location: Basra Kindly send you CV to the following email: hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: BSC
Be part of a dynamic, growing ISP Company. FiberX is looking for hardworking, intelligent people, interested in new opportunities and with keen desire to be part of a culture of excellence. Network Support Engineer: Job Type: Full Time Location :- Basra Responsibilities: • Responsible for managing technical issues or requests routed from contact center. • Provide onsite or remote technical support in response to emergency work request, network failure or customer issue. • Coordinate with other technical or OSP teams regarding new deployment and service installation. • Assist/support other network related tasks/requirements as directed • Follow up with customers to ensure their network and services are fully functional after troubleshooting Requirements :- • ISP Fundamentals • Internetworking knowledge of WANs, LANs, VPNs, network management, routers, switches. • Familiarity with backup and recovery software and methodologies. • Familiarity with ticketing systems, PRTG, monitoring tools. • Excellent communications skills. • Minimum of 1 year of network administrator role, or technical support experience. • BSC computer science, telecommunication, electrical engineering or any related study, MTCNA, CCNA certificate preferred. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: basra
- QUALIFICATION: 2 years experience
Customer service tech support give customers information about products and services, take orders, and process returns. We are looking for Energetic, dynamic employee who will be a part of our fast-growing family. Responsibilities and Qualifications: • Responsible for managing technical issues or requests routed from customers ensuring impartial investigation of all customer complaints. • Ensuring ticket is followed up and feedback is provided to the customer on timely basis meeting SLAs of the company. • Learn thoroughly the specs of the company network, equipment, services and troubleshoot system related issues. • Perform network monitoring, service availability and outages report. • Follow standard procedures for proper documentation, reporting and escalation of unresolved issues to the appropriate internal teams. • Ensure proper recording, outages reports and closure of all tickets. • Liaise with Tech and OSP teams to resolve customer and service issues. • Work on a rotation basis. Requirements: • Strong phone contact handling skills and active listening. • Familiarity with CRM systems, PRTG, monitoring tools. • Excellent communications skills. • BSC computer science, telecommunication, electrical engineering or any related study, MTCNA, CCNA certificate preferred. • Minimum of 1 year of telecommunications customer service/ technical support experience. Work location: Baghdad Kindly send you CV to the following email: hr@fiberx-iq.com
- LOCATION: BAGHDAD
- QUALIFICATION: 2 years experience
Responsibilities • Manage day to day user activation, renewal and credits control on billing software. • Manage prepaid cards and invoices. • Work closely with sales, tech, and finance, to ensuring proper accurate billing information. • Maintain subscribers database and related info on CRM system. • Generate daily report on user growth and activation performance. • Provide after-hours, and on-call support of the 24/7 provisioning system. Requirements: • Bachelor of Science in Computer Software/ Programming. • Familiarity with CRM and billing software . • Excellent communications skills. • Familiarity with Linux, windows and virtualization. Work Location: Baghdad Kindly send you CV to the following email: hr@fiberx-iq.com
- LOCATION: BAGHDAD
- QUALIFICATION: 2 years experience
Responsibilities and Qualifications: • Responsible about installation hardware, software which related optical line terminal. • Monitoring critical alarms regarding access network devices, OLTs Config & upgrades. • Follow and forward all complaints related optical fibers with OSP department. • Escalating all pending issues to line manager. • Doing daily and weekly reports. • Have a good experience with optical line terminal configuration, troubleshooting. • Have good experience NAT protocol, PPPOE server, QOS Quality of service, Layer2 , Access list , DHCP protocol , Routing protocols • Experience and good knowledge with GPON technology FTTx. • Strong customer service experience, technical support and troubleshooting skills. • Basic Knowledge in Fixed and wireless telecommunications industry. • Basic knowledge or experience with telecom/network equipment, routers, IP switches, data center, cabling, fiber and copper distribution, AC/DC power systems. Requirements: • BSC computer science, telecommunication, electrical engineering, or any related study, MTCNA, CCNA certificate preferred. • Minimum of 1 year of telecommunications customer service/ technical support experience. Work location: Baghdad Kindly send you CV to the following email: hr@fiberx-iq.com
- LOCATION: BAGHDAD
- QUALIFICATION: 2 years experience
Web Developer Are you a talented Full Stack Developer with expertise in PHP, JavaScript, and third-party API integrations? We are seeking an enthusiastic and creative individual who thrives on object-oriented coding practices and excels at building and maintaining database-driven web applications. Requirements & Responsibilities: • Advanced PHP & MySQL skills. • Ability to work with and integrate third-party APIs. effectively connecting front-end systems with back-end services. • Advanced knowledge of Python, JavaScript, HTML, CSS, XML. • Carrying out Odoo development activities for Customization, Data Migration & Import, Generating BI Reports, Output Documents, Functional Test/User Acceptance Test. • Manage backend databases. • Handle business applications development & mobile apps. • Handle Change requests of already developed application modules. • BSC computer science, software, programming with 3-4 years of experience. Work Location: Baghdad Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: BAGHDAD
- QUALIFICATION: 2 years experience
Key Responsibilities: • Led a team of cash collectors and ensured their performance met targets. • Developing and implementing strategies to optimize cash collection processes. • Managing and reconciling cash collections. • Monitoring and reporting on team and individual performance. • Training and coaching team members. • Handling escalated customer inquiries and issues. • Collaborating with other departments, such as finance and customer service. Qualifications and Requirements • A bachelor's degree in a relevant field (e.g., finance, business administration). • Prior experience in cash collection or a related role. • Accountant • Experience of at least three years. • Strong leadership and team management skills. • Excellent communication and negotiation skills. • Proficiency in financial software and tools. • Analytical and problem-solving abilities. • Attention to detail and accuracy. • Preferred have experience in ISP and CRM. • Monthly Total Revenue Report. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: BAGHDAD
- QUALIFICATION: 2 years experience
Billing System Administrator Responsibilities • Manage day to day user activation, renewal and credits control on billing software. • Manage prepaid cards and invoices. • Work closely with sales, tech, and finance, to ensuring proper accurate billing information. • Maintain subscribers database and related info on CRM system. • Generate daily report on user growth and activation performance. • Provide after-hours, and on-call support of the 24/7 provisioning system. Requirements: • Bachelor of Science in Computer Software/ Programming. • Familiarity with CRM and billing software . • Excellent communications skills. • Familiarity with Linux, windows and virtualization . Work Location: Baghdad
- LOCATION: BAGHDAD
- QUALIFICATION: 2 years experience
Job Summary: This position is responsible for the overall execution, control and completion of rollout and deployment projects exercising project management tools, documentation, progress check, reporting to ensure achieving the projects within budget and on-time in line with company strategy and goals and achieving required SLAs. Job Duties: • Responsible for finalization of projects assigned according to deadlines and within budget and as per customer expectation achieving customer satisfaction and required SLAs and quality standards. • Oversee projects costs and make sure they are well managed, monitor cost sheets for each project • Manage distribution of resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan . • Effectively communicate project scope and expectations to team members and stakeholders in a timely and clear fashion. • Develop execution plans for the projects assigned identifying the resources, budgets, schedules…etc • Track project deliverables using appropriate tools • Provide direction and support to project team to achieve project KPIs and SLAs. • Ensure all quality assurance measures are in place to achieve deliverables as per quality standards • Identify, manage and mitigate risks • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work • Present reports defining project progress, problems and solutions to the projects implementation manager • Implement and manage project scope changes and interventions to achieve project outputs • Manage Project evaluations and assessment of results • Anticipate and catch deviations from a plan or schedule early and keep all stakeholders informed • Identify where and when management of issues and risks or accommodating altered requirements will involve extra time or extra resources and where efficiencies can be made • Communicate acceptance criteria with the project team and ensure teams work towards achieving stakeholder acceptance of deliverables • Exercise good judgment in whether tasks should be broken down into smaller detail or not. • Generate many types of documents, including requirement specifications, contracts, schedules, personnel records, project reports, communication (email) records, design specifications, meeting agendas, minutes and status reports. • Consolidate all timesheet and resource attendance records, provide input and recommendations for any inefficiencies in the attendance or staff utilization for each project. • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project • Ensure that all financial records for the project are up to date • Conduct Site visits in order to oversee the work flow. • Monitor the project implementation and escalate to management when necessary. • Solve Problems with customers and coordinate Establishment joint minutes with customer • Coordinate with another department to facilitate the site survey process. • Handle Contact with customers to get all information and access approvals. • Create Daily Reports to the PMO manager • Prepare the documents and approvals that are required to implement projects. • Request equipment from the storage department and distribute the material to all projects assigned Education: BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • PMP is a must Years of Experience A minimum 5 Years experience in a telecommunication/or network operations industry project management role with proven track records of managing large scale projects Knowledge Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint, MS Project). • FTTH project and Network knowledge. • Experience with design software such as GIS, AutoCAD • MS Projects, spreadsheets or other appropriate tools to manage people and tasks. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks.
- LOCATION: BAGHDAD
- QUALIFICATION: 5 years
Job Summary: This position role coordination and administration needs of projects to support overall governance and effective performance management. is responsible for supporting a common set of best practices, principles, and templates for managing projects as well as tracking and reporting on projects., this will include the application of practical management controls that support improved project/organizational performance. This position is responsible for all projects information and maintaining full reporting as per PMO Dept Requirements. Job Duties: • Support PMO dept with Project Health Checks, and Track status of projects milestones • Implement regular reporting and monitoring of projects • Establish and Implement guidelines, procedures, templates., forms according to PMO Manger recommendations. • Oversees and independently executes data collection, data entry, quality control, analysis, and reporting activities in support of the PMO • Follow up a project plan to ensure that meets the charter objectives with regard to scope, timeline, budget, and resources • Coordinate as required with projects managers to monitor project (using MS Project, Primavera P 6 and/ or other project management software, as well as PMO templates), • Document KPIs, Measures, major outcomes expected of the project as part of PMO dept.. • monitoring change control processes where scope, timelines, budgets, resources are impacted. • Ensure project management documentation, reports, and plans are accurate and complete. • Follow up with the project managers for any missing information or discrepancies in the project documentation . • Provides document management support including coordinating changes from multiple stakeholders, reformatting documents to follow guidelines, and exporting content into multiple formats. • Coordinates project management activities and information. • Create projects Presentations and Work with advanced project management tools to produce project reports. • Ensure all standards of project management are followed by the project Managers team. • Provide analysis for the PMO dept. for requested analytics, metrics to measure SLAs. • Day-to-day management of PMO platforms including communications and coordinating. • Exercise analytical skills and critical thinking when finalizing the documentation of the projects Feasibility study stage to identify any improvement items in, planning, budgeting, scheduling, and propose improvements to the PMO section • Support to Manage Project evaluations and assessment of results. • Create and updating a repository and lesson learned register with documentation. • ensure project documentation followed project managers teams, project artifacts, sign offs, risks etc. are updated and readily accessible for future audits. • Monitor the projects to ensure the project managers team follow up the standards to achieve project KPIs. • Prepare projects documents and ensure to get the required management budget approvals Education: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • PMP is a must Years of Experience A minimum 5 Years’ experience in telecommunication/ISP or network operations industry. With 3 years staff supervising and tasks coordination role for Teams in deployment operations related project management team. Knowledge • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint, MS Project). • FTTH project and Network knowledge. • Experience with design software such as GIS, AutoCAD • MS Projects, spreadsheets or other appropriate tools to manage people and tasks. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks.
- LOCATION: BAGHDAD
- QUALIFICATION: 5 years
Department: PMO Job Summary: This Position is responsible for Quality control activities including material check, site visits and inspections to identify and correct any defects in the services and product offerings ensuring quality control measures are developed for the products Coordinating the daily activities of the quality control team to ensure material checking, site visits and inspections are implemented correctly and identify and correct any defects in the services and product offerings ensuring quality control measures are developed for the products and services Job Duties: • Develop and implement quality control procedures and standards specific to FTTH project requirements. • Coordinate the activities for quality control team to analyse outputs from the system and the documentation followed, ensuring quality controls are in place for data control, product, and services output • Supervise and train a team of quality control inspectors, ensuring they understand project objectives and quality standards. • Maintain detailed records of all quality control inspections, reports, and findings. • Generate comprehensive reports and present findings to project management. • Ensure all documentation is organized and accessible for audits and future reference. • Coordinate with PM to conduct regular checks on the conformance to quality standards and quality checklists. • Analyse the root causes of service or product quality defects and recommend corrective actions for processes or parts of the process that have concerns • Ensure safety measures are align with HSE policy. • Identify and correct any defects in the products and services offered. • Implement relevant quality tools and making sure managers and other staff understand how to • Advocate for continual improvement activities to enhance the products and the environment; through training and work instructions. • Liaise with the Technology and operations team to ensure the smooth introduction of new products and processes and for reporting and reducing quality issues. • Inspect to ensure that products and processes comply with requirements, using established engineering techniques. • FTTH design concepts, theories, and practices, Capacity plan, accepted power loss, FDT & FAT functions, optical Fiber cable installation, path type Min trench Micro trench direct buried and Aerial. • Point of contact for escalations, providing timely/quality communication regarding the Quality snags, internally and externally. • Ensures that technical standards and work instructions to ensure product quality and requirements are implemented and followed. • Perform field staking and make plans for visit by consider network database through required assistance tools mapping software QGIS, designing digital maps with geographic data, excel file. • Stay up to date with industry standards, regulations, and best practices related to FTTH deployments. Education: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • Health and Safety Certificate is an asset. Years of Experience: A minimum 5 Years experience in Quality Control in the telecommunication/ISP or network operations industry. Knowledge: • Good Command of English and Arabic- Written and Spoken. • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • Strong understanding of FTTH technologies, including fiber optic cables, connectors, and splicing. • Knowledge of quality control methodologies and tools. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Technical knowledge of appropriate quality engineering related to ISP industry.
- LOCATION: BAGHDAD
- QUALIFICATION: 5 years
Department: PMO. Job Duties: • Responsible for product quality assessment and improvement, Works with Operations management and employees to improve the product quality through standard practices, process control and understanding customer requirements. • Develops quality plans that initiated by Quality team management and methods for inspection, observation and evaluation. • Performs acceptance process according to the check list equipped with required tools and devices for test and measuring according to agreed criteria. • Measure the optical signal strength to ensure adequate performance. • Lead and drive quality issues to closure with proper urgency, in order to minimize impact to service. Lead technical meetings and investigations. • Lead Corrective Action Request (CAR) activities and complete follow-up evaluations to determine completion and effectiveness of corrective actions. • Lead Preventive maintenance (PM) activities and complete follow-up evaluations to determine completion and effectiveness of Preventive actions. • Gather and analyse test and measurement data in order to make recommendations for adjustments to FTTH network design, acceptance process and equipment, and quality procedures. • Must be trustworthy in all areas of profession and personal performance. • Ensures that technical standards and work instructions to ensure product quality and requirements are implemented and followed. • Interface with the Quality TL as well as the Technical Service Group to translate customer quality requirements to the mill, gather data and analyse any trials. • Perform field staking, and make plan for visit by consider network database through required assistance tools mapping software QGIS, designing digital maps with geographic data, excel file. • Proactive review of outside plant facilities to determine necessary upgrades and enhancements. • Point of contact for escalations, providing timely/quality communication regarding the Quality snags, internally and externally. • Collaborate with management to build and develop Quality plans to enable business objectives. • Provide leadership/mentorship in areas of continuous improvement and the ability to build world-class. • support design concepts, theories, and practices, Capacity plan, accepted power loss, FDT & FAT functions, optical Fiber cable installation, path type Min trench Micro trench direct buried and Aerial. Education: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • Health and Safety Certificate is an asset Years of Experience A minimum 3 Years experience in Quality Control in the telecommunication/ISP or network operations industry. Knowledge: • Good Command of English and Arabic- Written and Spoken. • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • understanding of FTTH technologies, including fiber optic cables, connectors, and splicing. • Knowledge of quality control methodologies and tools. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Technical knowledge of appropriate quality engineering related to ISP industry. • Fiber optic splice skills (fusion splice). • OTDR using. • Power meter using.
- LOCATION: BAGHDAD
- QUALIFICATION: 5 years
Job Summary: An Administrative Officer is responsible for ensuring the smooth and efficient operation of an organization's administrative and clerical functions. This role involves overseeing office processes and providing support to various departments to facilitate the achievement of organizational goals. Job Duties: • Provide administrative support to executives, managers, and staff, including scheduling meetings, handling correspondence, and managing calendars. • Prepare and distribute internal and external communications, reports, and documents. • Maintain accurate and up-to-date records, files, and databases. • Ensure the security and confidentiality of sensitive information. • Maintain personnel records and assist with employee benefits administration. • Arrange and coordinate meetings, conferences, and events, including logistical details. • Coordinate travel arrangements for employees, including booking flights, accommodations, and transportation. • Provide back-office support and coordination for the department supervisors/managers • Follow up and reply to all emails related to their work. • Document all tasks of daily work and produce a report to management. • Handle typing the daily reports and official letters. • Support Manage order log from the storage and ensure proper procedures are followed. Education: • BSc. in Business administration, management, computer science or related. Years of Experience: A minimum 1 Year experience in the telecommunication/ISP or network operations industry. Knowledge: • Good Command of English and Arabic- Written and Spoken. • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint, MS Project). • Excellent communication and interpersonal abilities. • Strong organizational and multitasking skills. • Company’s Policies and Procedures. • Experience in Administration and task coordination and filing. • Experience in Project Management and Reporting tools.
- LOCATION: BAGHDAD
- QUALIFICATION: 2 years experience
Job Title: Technicians. Department: PMO. Job Duties: • معالجة داخل التثبيت والبناء والصيانة واإلصالح. • يتملك الكفاءة في جميع مراحل تكنولوجيا الاتصال والأسلاك والتصميم والهندسة. • تطبيق المعرفة بجميع أنواع مواد البناء والمعدات والمبادئ التوجيهية المناسبة لتطبيقات السالمة. • التثبيت والبناء والصيانة واإلصالح جميع االعمال الخدمات المشاريع. • أن تكون قادرا على قراءة ومتابعة رسم تخطيطي دقيق لإتصال الألياف. • التعامل مع أنشطة مد الكابالت. • التعامل مع الربط األلياف إعداد وتركيب واختبار وإصالح كابل األلياف الضوئية باستخدام مجموعة متنوعة من معدات الربط واختبار االنصهار. • قراءة وتفسير دقيق للوثائق ذات العلالقة بالربط واعداد تقارير الصيانة والمد. • استخدام معدات ربط كابل الألياف الضوئية • اتباع عمليات التفتيش المطلوبة واختبار األلياف باستخدام مقاييس إنعكاس المجال البصري. • مسؤول عن االامتثال لجميع معايير السلامة. • المعرفة العامة بالتيار المستمر والتيار المتردد. • القدرة عىل قياس المسافات بدقة باستخدام الأشرطة وغيرها من أجهزة القياس. • القدرة عىل حمل وتسلق وتشغيل سلم الارشاد واألأعمدة باستخدام الخطافات وأحزمة التسلق حسب الحاجة • القدرة على التفريق مختلف الأحجام واألألوان من األأسلاك. • القدرة عىل الحفر في جميع أنواع التربة لدفن الكابل • القدرة عىل استخدام الأدوات اليدوية. القدرة على استخدام الشعلة البروبان. • القدرة عىل العمل مع المكونات والأسلاك الصغيرة لجعل وصلات الكابل متصلة. Education: خريج احد المعاهد التقنية، اعدادية. Years of Experience: * يجب أن يكون لدى الموظف سجلات مثبتة من جودة العمل دون أي أخطاء والقدرة على العمل بشكل مستقل وتحسين مستوى التعليم والالتزام بالاهداف والتحسين المستمر. Knowledge: * المعرفة في تدابير الصحة والسلامة. * القدرة على ادارة الأنشطة وممارسة الانضباط بقواعد العمل.
- LOCATION: Baghdad
- QUALIFICATION: 2 years
Job Summary: This position is responsible for creating detailed designs and plans for the deployment of FTTH networks. This role involves working closely with engineering teams to translate network requirements into comprehensive design documents that adhere to FTTH standards and optimize network performance. Job Duties: • Collaborate with network engineers to develop FTTH network designs that meet capacity, reliability, and scalability requirements. • Create detailed plans for FTTH cable routes, distribution points, and termination locations. • Conduct site surveys to gather data on existing infrastructure, obstacles, and other site-specific conditions. • Assess the feasibility of proposed network designs based on site survey findings. • Specify the types of fiber optic cables, connectors, and passive equipment required for each project. • Ensure the selection of materials and components aligns with project goals and budget constraints. • Ensure that all network designs comply with local, state, and regulations, as well as FTTH standards • Create detailed (CAD , KMZ, GIS) drawings and documentation for construction and installation team. • Implement quality control measures to ensure that network designs meet or exceed FTTH standards. • Work closely with cross-functional teams, including project managers, construction teams, and operations staff, to ensure alignment with project objectives. • Provide technical expertise and support during project implementation. • Identify cost-saving opportunities and implement them when possible. • Stay informed about industry best practices and emerging technologies in fiber optic network design. • Continuously seek opportunities to optimize network designs for efficiency and cost-effectiveness. • Create as-built records for completed projects. • train, manage and design/ survey teams. • Ensure the availability of necessary tools and equipment for design. • Collaborate with the deployment team to design FTTH network layouts and configurations. • Daily supervision of survey and Design progress according to the agreed deadlines and quality assurance. • Daily reporting to Project management on progress and issues. Education: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • Design certification a preferred. Years of Experience: A minimum 5 Year experience in a telecommunication/or network operations industry, FTTH Network Design. Knowledg: • Good Command of English and Arabic- Written and Spoken. • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • Strong knowledge of FTTH project and Network. • Strong knowledge with software design such as GIS, AutoCAD, KMZ. • Strong knowledge of fiber optic technology, components, and infrastructure. • spreadsheets or other appropriate tools to manage people and tasks. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Strong problem-solving skills and attention to detail.
- LOCATION: Baghdad
- QUALIFICATION: 5 years
Job Summary: This position is responsible for Maintenance of Power equipment at the site in terms of repair, installation, preventive maintenance or any other tasks related to Power. This position is assigned for Technicians capable of handling medium scale complexity tasks and require assistance from team leader, expert technician or Technician A in fault diagnosis, troubleshooting, fixes, or installations. Job Duties: • Handle installation, equipment layout, integration, commissioning, testing, optimization, operation, as well as identification and maintenance of Power Equipment on the site. • Handle Electrical and power equipment repair at the site installation. • Handle Installation the generator 5 KVA , 16KVA , 30 KVA , 150KVA. • Handle Configuration the Power Devices (Rectifier ,ups, icp and pdu). • Handle Site survey to check the site availability from the power side (shelter location, Gen location, Main Power Source, Second Power source. • Handle status monitoring systems and demonstrate ability to diagnose and solve problems. • Repair the malfunctions the electronic devices (Power supplies & UPS's &Auto chargers & PDU's). • Reprogramming the devices mentioned above. • Keep all repaired item in logs up to date. • Check connectivity for correct functionality and optimal performance. • Treat customers with respect, courtesy, and professionalism at all times. • Provide daily status monitoring of assigned sites. • May need to drive from and to site locations. • Use hand tools to connect wires to terminals and to attach and detach various kinds of hardware to cable, etc. Work with color coded wires. • Adhere to policies and procedures while working autonomously. • Maintain a safe work environment by following safe practices and adhering to safety policies. • Follow industry codes, regulations, and standards. Education: Diploma in related field with Technical Certification. Years of Experience: A minimum 3Years’ experience in the telecommunication/ISP or network operations industry. Knowledge: • Fair Command of English and Arabic- Written and Spoken. • Fair Command of Microsoft Office (MS Word, MS Excel, email ). • Construction and installation. • Preventive & Corrective Maintenance Techniques. • Structural and Mechanical systems understanding. • Use of diagnostic equipment. • Health & Safety Techniques. • Tools and Equipment utilization. • Knowledge of RF, AC, DC.
- LOCATION: Kut- Basra
- QUALIFICATION: 3 years
Job Summary: This position responsible for planning, coordinating, and managing the deployment of FTTH project according to the plan. This role involves the project from its initial planning stages to completion, to ensuring the project is executed on time, within budget, and in compliance with all relevant regulations and quality standards. Job Duties: • Develop detailed project plans, timelines, and budgets for FTTH deployment projects. • Collaborate with cross-functional teams, including engineering, construction, and operations, to ensure project alignment with company objectives. • Allocate and manage project resources effectively, including personnel, equipment, and materials. • Coordinate with subcontractors and vendors as needed to meet project requirements. • Identify potential risks and issues that could impact project success. • Develop risk mitigation strategies and contingency plans to address these challenges. • Ensure compliance with all local, state, and regulations related to FTTH project. • Obtain necessary permits and approvals for construction activities. • Implement and oversee quality control processes to ensure the installation of fiber optic infrastructure meets industry standards and company specifications. • Track project progress and milestones. • Generate regular status reports and communicate project updates to stakeholders. • Monitor project expenditures to ensure they remain within the approved budget. • Identify cost-saving opportunities and implement them when possible. • Maintain accurate project documentation, including contracts, plans, and change orders. • Create as-built records for completed projects. • Promote and enforce safety protocols to ensure a safe working environment for all project personnel. • Investigate and report any safety incidents or accidents. • train, and manage project teams, including project coordinators, field technicians, and subcontractors. • Ensure the availability of necessary tools and equipment for installation and testing. • Collaborate with the design team to design FTTH network layouts and configurations. • Collaborate with government agencies, municipalities, and utility companies to obtain necessary permits and rights-of-way. • Daily supervision of deployment progress according to the agreed deadlines and quality assurance. • Daily reporting to Project team on progress and issues.
- LOCATION: Kut- Basra
- QUALIFICATION: 5 years
Job Summary: The Operation and Maintenance Team Leader is responsible for leading a team of technicians and professionals engaged in the operation and maintenance of equipment, facilities, or systems. This role involves planning and coordinating maintenance activities, ensuring compliance with safety and quality standards, managing resources, and optimizing the operational performance of assets. . Job Duties: • Lead, coach, and mentor a team of O&M technicians and professionals. • Assign tasks, set priorities, and monitor team performance to ensure operational goals are met. • Develop and execute maintenance schedules and plans to minimize downtime and maximize asset reliability. • Coordinate maintenance activities with other departments and teams to minimize disruptions. • Oversee the management of equipment, facilities, or systems, ensuring they are well-maintained and in good working order. • Maintain accurate records of asset maintenance history. • Implement preventive maintenance programs to extend the life of equipment and reduce the likelihood of breakdowns. • Conduct regular inspections and audits to identify potential issues. • Diagnose problems, coordinate repairs, and ensure timely resolution • Promote and enforce safety protocols and regulatory compliance for all O&M activities. • Conduct safety training and perform safety audits to minimize workplace hazard • Manage and allocate resources, including personnel, materials, and equipment, efficiently to meet operational needs. • Implement quality control processes to ensure that maintenance work meets or exceeds industry standards. • Conduct tests and inspections to validate the quality of maintenance and repairs • Maintain accurate records of maintenance activities, including work orders, equipment manuals, and maintenance logs. • Generate regular reports on equipment performance and maintenance activities • communicate maintenance updates and issues to internal teams, stakeholders, and clients. • Collaborate with other departments to address operational needs and challenges • Generate progress reports and submit project documentation to management. • Address and resolve any issues or concerns promptly Job Requirements: Education: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. Years of Experience A minimum 3 Years experience in a telecommunication/or network operations industry project • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • FTTH project and Network knowledge. • Understanding and basic command of CAD tools, reading work prints, network designs, fault diagnosis tools, communication systems and tools, catalogues, training material Knowledge • spreadsheets or other appropriate tools to manage people and tasks. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Strong problem-solving skills and attention to detail. • Strong problem-solving and decision-making abilities.
- LOCATION: basra & kut
- QUALIFICATION: 5 years
Job Summary: The OSP Team Leader is responsible for leading a team of technicians and professionals engaged in the planning, construction, maintenance, and repair of FTTH project, with a primary focus on fiber optic networks. This role involves overseeing field operations, managing personnel, and ensuring that OSP projects are executed efficiently, safely, and in compliance with industry standards and regulations. Job Duties: • Lead, coach, and mentor a team of OSP technicians and professionals. • Assign tasks, set priorities, and monitor team performance to ensure project goals are met • Collaborate with project management to plan OSP projects, including network expansions, installations, and maintenance. • Review and interpret network design specifications and blueprints. • Provide input on design modifications or improvements to optimize network performance • Oversee the installation of fibre optic cables, conduits, junction boxes, and associated equipment. • Ensure that construction activities adhere to safety standards and quality guidelines • Implement quality control processes to verify the integrity and performance of fiber optic installations. • Conduct tests, such as OTDR testing and optical loss testing, to validate network functionality. • Manage and maintain a range of OSP equipment, tools, and vehicles. • Promote and enforce safety protocols and regulations for field operations. • Conduct safety training and perform safety audits to minimize workplace hazards. • Maintain accurate records of OSP projects, including project plans, as-built drawings, and documentation of changes. • Generate progress reports and submit project documentation to management. • Communicate project updates and milestones to internal teams, stakeholders. • Address and resolve any issues or concerns promptly • Ensure adequate supply levels by inventorying stock and communicating needs to warehouse • Facilitate installation, commissioning, testing and acceptance support Job Requirements: Education: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. Years of Experience A minimum 3 Years experience in a telecommunication/or network operations industry project • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • FTTH project and Network knowledge. • Understanding and basic command of CAD tools, reading work prints, network designs, fault diagnosis tools, communication systems and tools, catalogues, training material Knowledge • spreadsheets or other appropriate tools to manage people and tasks. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Strong problem-solving skills and attention to detail. • Good planning and organizational skills to balance and prioritize work
- LOCATION: basra & kut
- QUALIFICATION: 2 years experience
Job Summary: The Operation and Maintenance Site Engineer is responsible for ensuring the efficient and reliable operation of equipment, facilities, or systems at a specific site or location. This role involves overseeing day-to-day maintenance activities, troubleshooting technical issues, ensuring safety and compliance, and optimizing the performance of assets. Job Duties: • Lead, coach, and mentor a team of Operation and Maintenance technicians • Assign tasks, set priorities, and monitor team performance to ensure project goals are met • Collaborate with project management to plan OSP projects, including network expansions, installations, and maintenance. • Diagnose and troubleshoot technical problems and defects in equipment or systems. • Coordinate and execute necessary repairs or replacements, minimizing downtime • Keep accurate records of maintenance activities, repairs, and equipment history. • Generate and maintain maintenance logs, reports, and documentation. • Communicate maintenance updates, issues, and progress to internal teams, stakeholders, and management. • Develop and implement preventive maintenance schedules and programs to extend the lifespan of equipment and reduce downtime. • conduct regular inspections and servicing of critical components • Conduct safety training and perform safety audits to minimize workplace hazards • Promote and enforce safety protocols and regulations for field operations • Collaborate with other departments to address operational requirements and challenges. • Facilitate installation, commissioning, testing and acceptance support • Oversee the installation of fibre optic cables, conduits, junction boxes, and associated equipment • Ensure that construction activities adhere to safety standards and quality guidelines • Manage and maintain a range of Operation and Maintenance equipment, tools, and vehicles Job Requirements: Education: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. Years of Experience A minimum 3 Years experience in a telecommunication/or network operations industry project • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • FTTH project and Network knowledge. • Understanding and basic command of CAD tools, reading work prints, network designs, fault diagnosis tools, communication systems and tools, catalogues, training material Knowledge • spreadsheets or other appropriate tools to manage people and tasks. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Strong problem-solving skills and attention to detail. • Good planning and organizational skills to balance and prioritize work
- LOCATION: basra & kut
- QUALIFICATION: 5 years
Job Summary: The Deployment OSP Site Engineer is responsible for planning, designing, and managing the installation and maintenance of outside plant infrastructure for telecommunications or network projects. This role involves overseeing all aspects of site engineering, including site surveys, design, permitting, construction, quality control, and regulatory compliance. Job Duties: • Lead, coach, and mentor a team of OSP technicians • Conduct comprehensive site surveys to evaluate the suitability of locations for OSP infrastructure deployment. • Assess terrain, environmental conditions, accessibility, and safety considerations • collaborate with network engineers and project managers to design OSP site layouts. • Create detailed engineering plans for fiber optic cable routes, conduit systems, equipment placements, and other infrastructure components • Secure the necessary permits and approvals for construction and deployment activities • Oversee the installation of OSP infrastructure components, including fiber optic cables, splice closures, junction boxes, conduits, and equipment cabinets. • Ensure that all installation work complies with FTTH best practices and quality standards. • implement rigorous quality control measures to verify the integrity and performance of OSP installations. • Conduct a variety of tests, such as Optical Time-Domain Reflectometer (OTDR) testing and optical loss testing, to validate network functionality. • Promote and enforce strict safety protocols and regulations for site engineering and construction activities. • Conduct safety training for site personnel and regularly perform safety audits to minimize workplace hazards. • Maintain accurate records of all site engineering plans, as-built drawings, and documentation of any changes made during deployment. • Generate regular progress reports and submit project documentation to management. • Assign tasks, set priorities, and monitor team performance to ensure project goals are met • Collaborate with project management to plan OSP projects, including network expansions, installations, and maintenance. Job Requirements: Education: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. Years of Experience A minimum 3 Years experience in a telecommunication/or network operations industry project • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • FTTH project and Network knowledge. • Understanding and basic command of CAD tools, reading work prints, network designs, fault diagnosis tools, communication systems and tools, catalogues, training material Knowledge • spreadsheets or other appropriate tools to manage people and tasks. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Strong problem-solving skills and attention to detail. • Good planning and organizational skills to balance and prioritize work
- LOCATION: basra & kut
- QUALIFICATION: 5 years
Responsibilities • Present, promote and sell our services using solid arguments to potential customers. • Perform needs analysis of potential customers to meet their needs. • Achieve agreed upon sales targets and outcomes within schedule. • Coordinate sales effort with team members and other departments. • Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Continuously improve through feedback. Requirements and skills • Proven work experience as a Sales Representative (preferable). • Good personal appearance (presentable). • ability to build productive customer relationships. • Highly motivated and target driven. • Good selling, negotiation, and communication skills. • Prioritizing, time management and organizational skills. • Fast learner. • Resident in Kut. • Bachelor’s degree in one of the following fields (Telecom or computer engineering, business administration & Mass Communication collage). Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Baghdad
- QUALIFICATION: 1 years
Responsibilities • Present, promote and sell our services using solid arguments to potential customers. • Perform needs analysis of potential customers to meet their needs. • Achieve agreed upon sales targets and outcomes within schedule. • Coordinate sales effort with team members and other departments. • Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Continuously improve through feedback. Requirements and skills • Proven work experience as a Sales Representative (preferable). • Good personal appearance (presentable). • ability to build productive customer relationships. • Highly motivated and target driven. • Good selling, negotiation, and communication skills. • Prioritizing, time management and organizational skills. • Fast learner. • Resident in Kut. • Bachelor’s degree in one of the following fields (Telecom or computer engineering, business administration & Mass Communication collage). Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Kut
- QUALIFICATION: 1 years
We are looking for a precise reporting analyst to generate required reports, create data-driven ideas, and give the company insight about opportunities, threats, and risk to improve our functioning. the reporting analyst should obtain pertinent data from all relevant departments, compile and clean this information, and then proceed to analyze the data and generate accurate reports. Also, reporting analyst should be able to generate useful deductions from raw information. continually create and modify databases to meet the needs of our expanding company. Reporting Analyst Responsibilities: • Gathering raw data from pertinent individuals in each department. • Collating such data to facilitate its interpretation. • Checking and cleaning data, taking special care to replace erroneous values with correct figures. • Analyzing data, with due consideration for the influence of missing information, outliers, plus confounding and extraneous variables. • Generate daily, weekly, monthly, and annually commercial reports. • Reporting on insights obtained, which might be utilized to inform business strategies. • Consulting on areas of uncertainty to promote optimal use of ideas derived from data. • Creating and updating data sets that evolve in tandem with our business's needs. Reporting Analyst Requirements: • Bachelor’s degree in finance, econometrics, statistics, or similar. • Minimum years of experience is 3 years. • Demonstrable experience as a reporting analyst. • Knowledge of data analytic processes. • Proven experience creating data-driven knowledge that promotes profitability. • Knowledge of foundational data entry techniques. • Ability to create, update, and share databases. • Strong troubleshooting and report writing abilities. • Familiar in working on ERP systems. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Baghdad
- QUALIFICATION: 3 years
Key Responsibilities: • Led a team of cash collectors and ensured their performance met targets. • Developing and implementing strategies to optimize cash collection processes. • Managing and reconciling cash collections. • Monitoring and reporting on team and individual performance. • Training and coaching team members. • Handling escalated customer inquiries and issues. • Collaborating with other departments, such as finance and customer service. Qualifications and Requirements • A bachelor's degree in a relevant field (e.g., finance, business administration). • Prior experience in cash collection or a related role. • Accountant • Experience of at least three years. • Strong leadership and team management skills. • Excellent communication and negotiation skills. • Proficiency in financial software and tools. • Analytical and problem-solving abilities. • Attention to detail and accuracy. • Preferred have experience in ISP and CRM. • Monthly Total Revenue Report. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: 2 years
نحن نبحث عن شخص ملهم ومبدع لشغل وظيفة "مختص تسويق" في فريقنا. يجب أن يكون المرشح ذو خلفية قوية في مجال التسويق وفهم عميق لسلوكيات المستهلكين واتجاهات السوق. سيكون دوره في التخطيط والتنفيذ ومراقبة جميع الأنشطة التسويقية والترويجية لخدماتنا. المهام والمسؤوليات: - تطوير وتنفيذ استراتيجيات التسويق والترويج لخدماتنا لزيادة المبيعات والوعي بالعلامة التجارية. - إدارة العلاقات مع الموردين والشركاء لضمان توفير المنتجات بأفضل الأسعار والجودة. - تحليل البيانات واستخدامها لفهم احتياجات العملاء وتوجيه استراتيجيات التسويق بناءً على الاحتياجات. - تنظيم الحملات الترويجية والفعاليات والمعارض لزيادة الوعي بالعلامة التجارية وجذب المزيد من العملاء. - إدارة الأوامر ومتابعة اللوازم والمخزون للتأكد من توفير المنتجات بشكل منتظم. - البحث عن فرص جديدة للتوسع في السوق وتحقيق نمو في المبيعات. - تقديم تقارير دورية حول أداء الحملات التسويقية ومراقبة التقدم نحو أهداف المبيعات. المتطلبات: - خبرة سابقة في مجال التسويق وإدارة الحملات الترويجية. - مهارات اتصال ممتازة وقدرة على بناء علاقات جيدة مع العملاء والشركاء. - إلمام بأحدث التطورات في مجال التسويق الرقمي واستخدام الوسائط الاجتماعية للترويج للمنتجات. - مهارات تحليلية قوية وقدرة على استخدام البيانات لاتخاذ القرارات الاستراتيجية. - قدرة على العمل في بيئة سريعة الحركة والتكيف مع التغييرات في السوق. - شهادة في التسويق أو مجال ذي صلة تعتبر ميزة إضافية. إذا كنتم تمتلكون الخبرة والرغبة في الانضمام إلى فريقنا، يرجى إرسال السيرة الذاتية على الايميل hr@fiberx-iq.com
- LOCATION: البصرة
- QUALIFICATION: 2 years
نحن نبحث عن شخص ملهم ومبدع لشغل وظيفة "منسق تسويق وترويج" في فريقنا. يجب أن يكون المرشح ذو خلفية قوية في مجال التسويق وفهم عميق لسلوكيات المستهلكين واتجاهات السوق. سيكون دوره في التخطيط والتنفيذ ومراقبة جميع الأنشطة التسويقية والترويجية لمنتجاتنا. المهام والمسؤوليات: - التعرف على منتجات الشركة بشكل دقيق وفهم مميزاتها وفوائدها للعملاء المحتملين. - ترويج المنتجات والخدمات للعملاء المستهدفين من خلال مجموعة متنوعة من الوسائط والأنشطة الترويجية. -إعداد وتقديم عروض تقديمية جذابة للمنتجات لجذب العملاء وزيادة المبيعات. - تقديم المشورة والدعم للعملاء المحتملين حول المنتجات والخدمات المقدمة. - مراقبة التطورات في السوق وفهم احتياجات العملاء لتوجيه استراتيجيات الترويج بشكل فعال. - إجراء أبحاث السوق وتحليل البيانات لتحديد اتجاهات السوق واحتياجات العملاء. - إعداد تقارير دورية عن أداء حملات الترويج وتحقيق الأهداف المرسومة. - الحفاظ على علاقات قوية مع العملاء وتلبية متطلباتهم بطريقة فعالة ومهنية. المتطلبات: - خبرة سابقة في مجال الترويج والتسويق، خاصة في صناعة معينة. - مهارات اتصال ممتازة وقدرة على إقناع وإثارة الاهتمام لدى العملاء. - معرفة عميقة بأحدث استراتيجيات التسويق ووسائل الترويج. - مهارات تحليلية قوية وقدرة على فهم البيانات السوقية واستخدامها لاتخاذ القرارات الاستراتيجية. - القدرة على العمل بشكل مستقل وفي فريق، والتكيف مع بيئات العمل المتغيرة. - شهادة في التسويق أو مجال ذي صلة تُعتبر ميزة إضافية. إذا كنتم تمتلكون المهارات والخبرة اللازمة وتسعون للانضمام إلى فريقنا المبدع، يرجى إرسال سيرتكم الذاتية وخطاب التحفيز. نحن نبحث عن شخص ملهم ومبدع ليساهم في تعزيز علامتنا التجارية وتحقيق أهدافنا التسويقية. إذا كنتم تمتلكون الخبرة والرغبة في الانضمام إلى فريقنا المبدع، يرجى إرسال السيرة الذاتية على الايميل hr@fiberx-iq.com
- LOCATION: الكوت
- QUALIFICATION: 2 years
The position is for an entry-level Customer Support Specialist, responsible for administering customer requests received from the distributors related to all sales process’s operations, solving more complex customer issues in a timely manner and providing the required support. Responsibilities • Present, promote and sell our services using solid arguments to potential customers. • Perform needs analysis of potential customers to meet their needs. • Achieve agreed upon sales targets and outcomes within schedule. • Coordinate sales effort with team members and other departments. • Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Continuously improve through feedback. Requirements and skills • Proven work experience as a Sales Representative (preferable). • Good personal appearance (presentable). • ability to build productive customer relationships. • Highly motivated and target driven. • Good selling, negotiation, and communication skills. • Prioritizing, time management and organizational skills. • Fast learner. • Resident in Kut. • Bachelor’s degree in one of the following fields (Telecom or computer engineering, business administration & Mass Communication collage). Interested candidates can send their CVs to hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: 2 years
Job Summary The Warehouse Keeper is responsible for the day-to-day operations of a warehouse, including the receipt, storage, and dispatch of goods. They play a critical role in ensuring that inventory levels are accurate, goods are stored safely, and orders. are prepared for timely delivery. Job Duties: • Receive incoming shipments and verify the accuracy of quantities and products. • Inspect goods for damage, discrepancies, or defects and report any issues to the relevant authorities. • Safely and efficiently store goods in designated warehouse locations. • Maintain a well-organized and tidy warehouse, ensuring easy access to items. • Keep accurate records of inventory levels and item locations. • Perform regular stock counts, audits, and cycle counts to reconcile inventory. • Fulfil orders by accurately picking the right items from inventory. • Prepare orders for shipment, ensuring that they are properly packaged and labelled. • Coordinate with carriers and logistics providers to schedule and load shipments. • Generate shipping labels and documentation for outbound orders. • Ensure that products are stored and handled in compliance with safety and quality standards. • Report any quality issues or discrepancies promptly. • Operate warehouse equipment, such as forklifts and pallet jacks, safely and efficiently. • Perform routine maintenance on equipment and report any faults or issues. • Adhere to safety protocols and procedures to maintain a safe working environment. • Participate in safety training and report safety hazards or incidents. • Communicate effectively with team members, supervisors, and other departments. • Provide updates on inventory levels, order status, and any issues affecting warehouse operations. • Maintain accurate records of all warehouse activities, including receipts, shipments, and inventory adjustments. • Generate reports as needed for management and auditing purposes. Job Requirements: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • A minimum 2 Years’ experience in Inventory Control • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • Good understanding of all Business Operations • Good working Inventory control analysis. • Experience working on Inventory control techniques. • Good Experience in Excel Analytics tool utilization. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: 2 years
Job Summary This position is responsible for implementing inventory control policies and procedures through handling costing of the items in the system based on internal usage ensuring accurate and efficient data receiving and ensure all data and inventory levels are accurately recorded. Job Duties: • Implement Inventory control policies and procedures to ensure accurate and efficient inventory levels. Ensure all • the data is entered in the system for data returned from the sections • Handle costing of the items based on internal usage • Enter the costs of the items in the system • Audit all the details of the items in terms of quantity, costs, is it compared with the same serial number • Follow up the transactions between the warehouses and inventory control in the warehouse. • Ensure the warehouses deliver for the deployment teams on time for internal usage items • Post the transactions once the equipment has been checked out from the warehouses. • Responsible for follow up on the receivables that the sr. inventory control officer finalized to follow up on actual • checking out from the warehouse. • Monitor if there is a delay of delivering items, regularly during the day monitoring the items in excel to ensure all • the items are posted and handled completely and send to the inventory control specialist • Transfer the equipment between the stores, locations to handle balances in the system and ensuring the online • and physical count match • If discrepancies, this position will decide what to do with the inventory costing or location or escalate for any • solution. • Participate in conducting random stock counts of the warehouse on regular basis throughout the year • Check on all returns and document the origin of the merchandize and the reason for the return Job Requirements: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • A minimum 2 Years’ experience in Inventory Control • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • Excellent understanding in all Business Operations • Experience working on Inventory control analysis. • Experience working on Inventory control techniques • Must have large ERP system experience. Strong personal computer and business • solutions software skills • Advanced Excel Analytics tool utilization. Interested candidates can send their CVs to hr@fiberx-iq.com
- LOCATION: Baghdad
- QUALIFICATION: 2 years
Job Type: Full Time Location: - Baghdad Responsibilities: • As a Technical Customer Support Specialist, your primary role is to manage technical customer requests routed from the call center, ensuring an impartial investigation of all customer complaints and timely resolution, meeting the service level agreements (SLAs) set by the company. • Your responsibilities include: • Rapid Response and Resolution. • Provide swift responses to technical and configuration queries from customers. • Attend to calls routed from the call center, ensuring achievement of customer service targets in terms of response time and issue resolution. • Customer Satisfaction. • Ensure all customer transactions are completed to the satisfaction of customers in accordance with SLAs. • Assist customers with various technical issues, ranging in complexity. • Take ownership of reported customer issues and see problems through to resolution. • Technical Expertise. • Learn and understand thoroughly the specifications of the company's network, equipment, and services. • Troubleshoot system-related issues using efficient analytical skills. • Handle network troubleshooting, fault analysis, hardware troubleshooting, and repair. • Documentation and Reporting. • Follow standard procedures for proper documentation, reporting, and escalation of unresolved issues. • Provide prompt and accurate feedback to customers, updating them on the progress of their cases. • Ensure proper recording and closure of all tickets. • Collaboration. • Liaise with Network Operations Center (NOC) teams to resolve customer issues. • Contribute findings to a common knowledge base, keeping it up to date. • Collaborate with internal teams to provide technical solutions related to customer issues. • SLA Compliance. • Ensure that each support case is handled in accordance with SLAs, striving for the highest customer satisfaction by setting appropriate expectations. • Continuous Improvement. • Identify inefficiencies in current processes and make recommendations for improvement. • Contribute to incident resolution, providing permanent or workaround solutions. • Knowledge Development. • Gain subject matter expertise in company products and services. • On-Call Support. • Participate in on-call support on a rotation basis, handling issues outside regular office hours. • Efficiency and Cost Reduction. • Maximize the percentage of customer complaints resolved in minimum iterations to reduce operational costs. Requirements: • Bachelor of Science in Computer/Telecom/Electrical Engineering or related • one year experience required. • Certification: CCNA, MTCNA • Good Command of English and Arabic- Written and Spoken • Microsoft Office (MS Word, MS Excel, PowerPoint). • Skills and Experience Required CCNA Communication Engineer Computer Engineer MTCNA Mikrotik Networking Telecom Engineering Telecommunication UBNT ccna engineer network • Please mention the job title when applying on the email. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Baghdad
- QUALIFICATION: 2 years
Job Summary: This position is responsible for offering technical guidance and support to field technical teams ensuring all specifications of technologies, maintenance details are communicated and understood fully by the field maintenance teams. Responsibilities: 1- Oversee and execute installation, daily troubleshooting, and maintenance of FTTH passive networks. Ensure quality of installation from the central office to the customer premises. 2- Lead Corrective Action Request (CAR) activities and complete follow-up evaluations to determine completion and effectiveness of corrective actions 3- Lead Preventive Maintenance (PM) activities and complete follow-up evaluations to determine completion and effectiveness of Preventive actions. 4- Gather and analyse test and measurement data in order to make recommendations for adjustments to FTTH network design, acceptance process and equipment, and quality procedures. 5- Maintain accurate report of all installation, maintenance activities, and network designs. 6- Train and develop new field service technicians. Conduct regular training sessions on new technology, safety practices, and equipment usage. Required Qualifications: - • Strong understanding of GPON, FTTx architectures, and related technologies, optics tools, troubleshooting. • FTTH design concepts, theories, and practices, capacity plan, accepted power loss, link budget FDT & FAT functions, optical Fiber cable installation. • Have 3 years’ experience in fiber optics. • Bachelor of Engineer in Telecommunication/Electrical/Civil Engineering or related. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: basra
- QUALIFICATION: 3 YEARS
مطلوب مشرف فريق تنصيب كيبل ضوئي عدد 2 في القسم الفني لشركة فايبراكس المؤهلات:- - خبرة لاتقل عن سنتين في نفس المجال , المعرفة التامة بانظمة الاتصالات والشبكات ( Fiber Optic ). - خبرة بأعمال ولحام الفايبر (كوابل الألياف الضوئية) و القدرة على توجيه الفريق وتتبع مسارات الشبكة. - خبرة كافية على استعمال اجهزة وادوات الفحص OTDR و Laser Source. - خبرة كافية باعمال التركيب وصيانة كوابل خطوط الانترنت وطرق تمديدها وتوصيلها الى اللوحات الرئيسية FDT, FAT. - القدرة على قيادة فريق العمل واعداد التقارير والمراسلة وحل المشاكل الفنية والادارية . - خريج بكلوريوس او دبلوم . - إجراء عمليات تدقيق شاملة للموقع لضمان الجودة والالتزام بمعايير الصحة والسلامة. على من يجد نفسه الكفاءة ارسال السيرة الذاتيه مع كتابة العنوان الوظيفي على الايميل hr@fiberx-iq.com
- LOCATION: البصرة
- QUALIFICATION: 2 years experience
مطلوب فنيين لحام فايبر الياف ضوئية عدد 8 في القسم الفني لشركة فايبراكس المؤهلات:- - خبرة لاتقل عن سنة في نفس المجال , المعرفة التامة بانظمة الاتصالات والشبكات ( Fiber Optic ) - خبرة بأعمال ولحام الفايبر (كوابل الألياف الضوئية) و القدرة على اصلاح القطوعات وتتبع المسارات وحل المشاكل الفنية . - القدرة على استعمال اجهزة وادوات الفحص OTDR و Laser Source - لديه المام باعمال التركيب والصيانة كوابل خطوط الانترنت وما يرتبط بهذه التمديدات. - المعرفة التامة بخطوط الاتصالات وطرق تمديدها وتوصيلها الى اللوحات الرئيسية FDT, FAT . على من يجد نفسه الكفاءة ارسال السيرة الذاتيه مع كتابة العنوان الوظيفي على الايميل hr@fiberx-iq.com
- LOCATION: basra
- QUALIFICATION: 2 years experience
Job Summary: We are seeking a highly skilled and motivated Network Support to join our IT team. As a Network Support, you will play a crucial role in maintaining and optimizing our organization's network infrastructure. You will be responsible for ensuring the smooth operation of our network systems, troubleshooting issues, and providing timely support to end-users. Responsibilities: Network Monitoring and Maintenance: Monitor and maintain the network infrastructure to ensure optimal performance. Identify and resolve network-related issues, including connectivity, latency, and bandwidth problems. Troubleshooting and Issue Resolution: Provide technical support to end-users, addressing network-related concerns promptly and effectively. Investigate and troubleshoot network issues, collaborating with cross-functional teams to implement solutions. Installation: Install network hardware, including routers, switches, Server and firewalls. Collaborate with vendors and internal teams to implement network upgrades and expansions. Good knowledge of different cables and familiarity with Optical Distribution Frames (ODF), Optical Time Domain Reflectometer (OTDR), and related technologies. Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field. Proven experience in network support and administration. Have 6 months – 1 year experience in the same filed. Certifications (Optional): Cisco Certified Network Associate (CCNA) CompTIA Network+ Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: 1 years
Job Type: Full Time Location: - Baghdad Key Responsibilities: • Led a team of cash collectors and ensured their performance met targets. • Developing and implementing strategies to optimize cash collection processes. • Managing and reconciling cash collections. • Monitoring and reporting on team and individual performance. • Training and coaching team members. • Handling escalated customer inquiries and issues. • Collaborating with other departments, such as finance and customer service. Qualifications and Requirements • A bachelor's degree in a relevant field (e.g., finance, business administration). • Prior experience in cash collection or a related role. • Accountant • Experience of at least three years. • Strong leadership and team management skills. • Excellent communication and negotiation skills. • Proficiency in financial software and tools. • Analytical and problem-solving abilities. • Attention to detail and accuracy. • Preferred have experience in ISP and CRM. • Monthly Total Revenue Report. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: كربلاء
- QUALIFICATION: 5 years
work location : Karblaa Job Summary: This position is responsible for Maintenance of Power equipment at the site in terms of repair, installation, preventive maintenance or any other tasks related to Power. This position is assigned for Technicians capable of handling medium scale complexity tasks and require assistance from team leader, expert technician or Technician A in fault diagnosis, troubleshooting, fixes, or installations. Responsibilities: • Handle installation, equipment layout, integration, commissioning, testing, optimization, operation, as well as identification and maintenance of Power Equipment on the site. • Handle Electrical and power equipment repair at the site installation. • Handle Installation the generator 5 KVA , 16KVA , 30 KVA , 150KVA • Handle Configuration the Power Devices (Rectifier ,ups, icp and pdu) • Handle Site survey to check the site availability from the power side (shelter location, Gen location, Main Power Source, Second Power source • Handle status monitoring systems and demonstrate ability to diagnose and solve problems. • Repair the malfunctions the electronic devices (Power supplies & UPS's &Auto chargers & PDU's) • Reprogramming the devices mentioned above • Keep all repaired item in logs up to date • Check connectivity for correct functionality and optimal performance. • Treat customers with respect, courtesy, and professionalism at all times • Provide daily status monitoring of assigned sites • May need to drive from and to site locations. • Use hand tools to connect wires to terminals and to attach and detach various kinds of hardware to cable, etc. Work with color coded wires • Adhere to policies and procedures while working autonomously • Maintain a safe work environment by following safe practices and adhering to safety policies • Follow industry codes, regulations, and standards Qualifications: • Diploma in related field with Technical Certification • A minimum 3Years’ experience in the telecommunication/ISP or network operations industry • Fair Command of English and Arabic- Written and Spoken • Fair Command of Microsoft Office (MS Word, MS Excel, email ) • Construction and installation • Preventive & Corrective Maintenance Techniques • Structural and Mechanical systems understanding • Use of diagnostic equipment • Health & Safety Techniques • Tools and Equipment utilization Knowledge of RF, AC, DC Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: كربلاء
- QUALIFICATION: 5 years
Job Summary: This position is responsible for Maintenance of Power equipment at the site in terms of repair, installation, preventive maintenance or any other tasks related to Power. This position is assigned for Technicians capable of handling medium scale complexity tasks and require assistance from team leader, expert technician or Technician A in fault diagnosis, troubleshooting, fixes, or installations. Responsibilities: • Handle installation, equipment layout, integration, commissioning, testing, optimization, operation, as well as identification and maintenance of Power Equipment on the site. • Handle Electrical and power equipment repair at the site installation. • Handle Installation the generator 5 KVA , 16KVA , 30 KVA , 150KVA • Handle Configuration the Power Devices (Rectifier ,ups, icp and pdu) • Handle Site survey to check the site availability from the power side (shelter location, Gen location, Main Power Source, Second Power source • Handle status monitoring systems and demonstrate ability to diagnose and solve problems. • Repair the malfunctions the electronic devices (Power supplies & UPS's &Auto chargers & PDU's) • Reprogramming the devices mentioned above • Keep all repaired item in logs up to date • Check connectivity for correct functionality and optimal performance. • Treat customers with respect, courtesy, and professionalism at all times • Provide daily status monitoring of assigned sites • May need to drive from and to site locations. • Use hand tools to connect wires to terminals and to attach and detach various kinds of hardware to cable, etc. Work with color coded wires • Adhere to policies and procedures while working autonomously • Maintain a safe work environment by following safe practices and adhering to safety policies • Follow industry codes, regulations, and standards Qualifications: • Diploma in related field with Technical Certification • A minimum 3Years’ experience in the telecommunication/ISP or network operations industry • Fair Command of English and Arabic- Written and Spoken • Fair Command of Microsoft Office (MS Word, MS Excel, email ) • Construction and installation • Preventive & Corrective Maintenance Techniques • Structural and Mechanical systems understanding • Use of diagnostic equipment • Health & Safety Techniques • Tools and Equipment utilization Knowledge of RF, AC, DC Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: كربلاء
- QUALIFICATION: 2 years experience
Responsibilities: · Monthly digital calendar for digital platforms · Digital Marketing plan · Managing digital campaigns · Monthly KPIs report · Achieving required targets according to agreed KPIs and smart goals conditions: · Should worked previously in Telecom industry · Have 2- 3 years’ experience minimum Soft skills: · Preferred who have technical experience in Marketing tools · Preferred who have experience in Digital ADS and SEO Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Baghdad
- QUALIFICATION: 2 years
Summary: The Sales Supervisor supervises and manages direct and indirect sales representatives in Basra province to ensure that each sales representative does their part in supporting the Company to achieve its target. In addition, responsible for managing and supervising dealers and ensure their target achievement. Responsibilities: • Supervise sales activities of direct and indirect sales team (B2C, B2B and B2G). • Supervise sales activities of dealers. • Responsible for target achievement that set by Sales Manager for sales team and dealers. • Assist the Sales manager to recruit, training, enumerating, and retaining a competent sales team. • Provide reports to Sales Manager like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports. • Prepare sales presentations and other sales tools. • Assist the Sales managers to ensure adequate client communication, maintain contacts with clients and provide feedback. • implement sales activities, strategies, and sales plans that set by sales manager. • work as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character. • Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients. • Attend trade shows and other marketing events and represent the company. • Evaluate the performance of the sales team and seek ways to improve the team’s performance. • Identify the trends in the market, both current, and future that are likely to affect the performance of the company. Requirements: • Bachelor’s degree in Telecom engineering, computer engineering, business administration or similar. • Proven work experience in sales and achieving set targets. • Minimum experience in sales is 4 to 5 years. • Excellent communication skills, both written and verbal communication. • Ability to lead and motivate a sales team and put in place measures to retain a great team. • Excellent selling skills, ability to close deals, and deal with post-purchase anxiety. • Excellent selling skills, people-oriented, and ability to motivate a team. • Ability to identify potential areas of growth and identify new business partnership opportunities. • Strong organization skills and multi-tasking skills. • Ability for building relationships with customers. • Excellent negotiation skills. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: 4 years
This position is responsible for administering customer requests received from the distributors related to all sales process’s operations, solving more complex customer issues in a timely manner and provide the required support. Responsibilities • Present, promote and sell our services using solid arguments to potential customers. • Perform needs analysis of potential customers to meet their needs. • Achieve agreed upon sales targets and outcomes within schedule. • Coordinate sales effort with team members and other departments. • Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Continuously improve through feedback. Requirements and skills • Proven work experience as a Sales Representative (preferable). • Good personal appearance (presentable). • ability to build productive customer relationships. • Highly motivated and target driven. • Good selling, negotiation, and communication skills. • Prioritizing, time management and organizational skills. • Fast learner. • Resident in Basra. • Bachelor’s degree in one of the following fields (Telecom or computer engineering, business administration & Mass Communication collage). Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: 1 years
المؤهلات:- - خبرة لاتقل عن سنة في نفس المجال , المعرفة التامة بانظمة الاتصالات والشبكات ( Fiber Optic ) - خبرة بأعمال ولحام الفايبر (كوابل الألياف الضوئية) و القدرة على اصلاح القطوعات وتتبع المسارات وحل المشاكل الفنية . - القدرة على استعمال اجهزة وادوات الفحص OTDR و Laser Source - لديه المام باعمال التركيب والصيانة كوابل خطوط الانترنت وما يرتبط بهذه التمديدات. - المعرفة التامة بخطوط الاتصالات وطرق تمديدها وتوصيلها الى اللوحات الرئيسية FDT, FAT . على من يجد نفسه الكفاءة ارسال السيرة الذاتيه مع كتابة العنوان الوظيفي على الايميل hr@fiberx-iq.com
- LOCATION: البصرة
- QUALIFICATION: 2 years experience
الواجبات و المسؤوليات : • التعامل مع التركيب ، وتخطيط المعدات ، والتكامل ، والتكليف ، والاختبار ، والتحسين ، والتشغيل ، وكذلك تحديد وصيانة معدات الطاقة في الموقع. • التعامل مع إصلاح المعدات الكهربائية والطاقة في تركيب الموقع. • التعامل مع تركيب المولد 5 كيلو فولت أمبير ، 16 كيلو فولت أمبير ، 30 كيلو فولت أمبير ، 150 كيلو فولت أمبير • التعامل مع تكوين أجهزة الطاقة ( المعدل UPS ، ICP و PDU) • التعامل مع مسح الموقع للتحقق من توفر الموقع من جانب الطاقة ( shelter location - Gen location - Main Power source - Second Power source) • التعامل مع أنظمة مراقبة الحالة وإظهار القدرة على تشخيص وحل المشكلات. • إصلاح أعطال الأجهزة الإلكترونية (إمدادات الطاقة و UPS وشواحن السيارات و PDU) • إعادة برمجة الأجهزة المذكورة أعلاه • الحفاظ على تحديث جميع العناصر التي تم إصلاحها في السجلات • تحقق من الاتصال للحصول على الوظائف الصحيحة والأداء الأمثل. • معاملة العملاء باحترام ومجاملة ومهنية في جميع الأوقات • توفير مراقبة الحالة اليومية للمواقع المخصصة • قد تحتاج إلى القيادة من وإلى مواقع الموقع. • استخدم الأدوات اليدوية لتوصيل الأسلاك بالأطراف ولتوصيل وفصل أنواع مختلفة من الأجهزة بالكابلات ، إلخ. العمل مع الأسلاك المرمزة بالألوان • الالتزام بالسياسات والإجراءات أثناء العمل بشكل مستقل • الحفاظ على بيئة عمل آمنة من خلال المتابعة المهارات والمؤهلات : • دبلوم في مجال ذي صلة مع شهادة فنية • خبرة لا تقل عن 3 سنوات في مجال الاتصالات / مزود خدمة الإنترنت أو صناعة عمليات الشبكة • إجادة اللغة الإنجليزية والعربية كتابة وتحدثا • معرفة جيدة للمايكروسوفت أوفيس (مايكروسوفت وورد، مايكروسوفت إكسل، البريد الإلكتروني) • البناء والتركيب • تقنيات الصيانة الوقائية والتصحيحية • فهم النظم الهيكلية والميكانيكية • استخدام معدات التشخيص • تقنيات الصحة والسلامة • استخدام الأدوات والمعدات • معرفة RF ، AC ، DC للتقديم يرجى ارسال السيرة الذاتية على الايميل التالي : hr@fiberx-iq.com
- LOCATION: البصرة
- QUALIFICATION: 2 years experience
Summary : The Sales Supervisor supervises and manage direct and indirect sales representatives in Basra province to ensure that each sales representative does their part in supporting the Company to achieve its target. In additional, responsible for managing and supervising dealers and ensure their target achievement. Responsibilities : • Supervise sales activities of direct and indirect sales team (B2C, B2B and B2G). • Supervise sales activities of dealers. • Responsible for target achievement that set by Sales Manager for sales team and dealers. • Assist the Sales manager to recruit, training, enumerating, and retaining a competent sales team. • Provide reports to Sales Manager like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports. • Prepare sales presentations and other sales tools. • Assist the Sales managers to ensure adequate client communication, maintain contacts with clients and provide feedback. • implement sales activities, strategies, and sales plans that set by sales manager. • work as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character. • Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients. • Attend trade shows and other marketing events and represent the company. • Evaluate the performance of the sales team and seek ways to improve the team’s performance. • Identify the trends in the market, both current, and future that are likely to affect the performance of the company. Requirements : • Bachelor’s degree in Telecom engineering, computer engineering, business administration or similar. • Proven work experience in sales and achieving set targets. • Minimum experience in sales is 4 to 5 years. • Excellent communication skills, both written and verbal communication. • Ability to lead and motivate a sales team and put in place measures to retain a great team. • Excellent selling skills, ability to close deals, and deal with post-purchase anxiety. • Excellent selling skills, people-oriented, and ability to motivate a team. • Ability to identify potential areas of growth and identify new business partnership opportunities. • Strong organization skills and multi-tasking skills. • Ability for building relationships with customers. • Excellent negotiation skills. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Basra - kut
- QUALIFICATION: 4 years
This position is responsible for administering customer requests received from the distributors related to all sales process operations, solving more complex customer issues in a timely manner and providing the required support. Responsibilities • Present, promote and sell our services using solid arguments to potential customers. • Perform needs analysis of potential customers to meet their needs. • Achieve agreed upon sales targets and outcomes within schedule. • Coordinate sales effort with team members and other departments. • Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Continuously improve through feedback. Requirements and skills • Proven work experience as a Sales Representative (preferable). • Good personal appearance (presentable). • ability to build productive customer relationships. • Highly motivated and target driven. • Good selling, negotiation, and communication skills. • Prioritizing, time management and organizational skills. • Fast learner. • Bachelor’s degree in one of the following fields (Telecom or computer engineering, business administration & Mass Communication college). Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Kut- Basra
- QUALIFICATION: 2 years
We are seeking a talented and creative Graphic Designer to join our team and play a key role in developing engaging visual content for our various projects. In this role, you will be responsible for the entire design process, from conceptualizing ideas to creating final deliverables that meet our brand guidelines and client expectations. Responsibilities: - Collaborate with internal teams and understand project requirements, target audience, and brand objectives. - Develop creative concepts and translate them into visually appealing designs, including logos, brochures, marketing materials, social media graphics, and presentations. - Utilize industry-standard design software (e.g., Adobe Photoshop, Illustrator, InDesign) to create high-quality graphics and layouts. - Maintain brand consistency across all design projects by adhering to brand style guides and design principles. - Proofread and edit final designs to ensure accuracy and polish. - Stay up to date on the latest design trends and technologies. Qualifications: - Bachelor’s degree in visual communication, or any related field (or equivalent experience). - Minimum of 2-3 years of experience working as a Graphic Designer. - Strong portfolio showcasing a diverse range of design work and your ability to translate concepts into effective visuals. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) is essential. - Excellent communication, collaboration, and problem-solving skills. - Ability to work independently and manage multiple projects simultaneously. - Strong attention to detail and a commitment to producing high-quality work. If you are a passionate and talented graphic designer who is eager to contribute to our team's success, please send your resume and portfolio on hr@fiberx-iq.com.
- LOCATION: Baghdad
- QUALIFICATION: 2 years
Job Summary: This position is responsible for ensuring acceptance of implementation in accordance with planned design and specs (handover to repetition) and network quality by driving continuous improvement and reduction of quality issues to position for life FTTH network. Responsibilities: • Responsible for product quality assessment and improvement, Works with Operations management, and employees to improve the product quality through standard practices, process control and understanding customer requirements. • Develops quality plans that initiated by Quality team management and methods for inspection, observation and evaluation. • Performs acceptance process according to the check list equipped with required tools and devices for test and measuring according to agreed criteria. • Measure the optical signal strength to ensure adequate performance. • Lead and drive quality issues to closure with proper urgency to minimize impact to service. Lead technical meetings and investigations. • Lead Corrective Action Request (CAR) activities and complete follow-up evaluations to determine completion and effectiveness of corrective actions. • Lead Preventive maintenance (PM) activities and complete follow-up evaluations to determine completion and effectiveness of Preventive actions. • Gather and analyse test and measurement data to make recommendations for adjustments to FTTH network design, acceptance process and equipment, and quality procedures. • Must be trustworthy in all areas of profession and personal performance. • Ensures that technical standards and work instructions to ensure product quality and requirements are implemented and followed. • Interface with the Quality TL as well as the Technical Service Group to translate customer quality requirements to the mill, gather data and analyse any trials. • Perform field staking and make plan for visit by consider network database through required assistance tools mapping software QGIS, designing digital maps with geographic data, excel file. • Proactive review of outside plant facilities to determine necessary upgrades and enhancements. • Point of contact for escalations, providing timely/quality communication regarding the Quality snags, internally and externally • Collaborate with management to build and develop Quality plans to enable business objectives. • Provide leadership/mentorship in areas of continuous improvement and the ability to build world-class. • support design concepts, theories, and practices, Capacity plan, accepted power loss, FDT & FAT functions, optical Fiber cable installation, path type Min trench Micro trench direct buried and Aerial. Qualifications: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • The Health and Safety Certificate is an asset. • A minimum 3 Year experience in Quality Control in the telecommunication/ISP or network operations industry. • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • understanding of FTTH technologies, including fiber optic cables, connectors, and splicing. • Knowledge of quality control methodologies and tools • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Technical knowledge of appropriate quality engineering related to ISP industry. • Fiber optic splice skills (fusion splice) • OTDR using. • Power meter using Interested candidates can send their CVs to hr@fiberx-iq.com.
- LOCATION: Kut- Basra
- QUALIFICATION: 3 years
مشغل حفارة ، ستكون مسؤولًا عن تشغيل وصيانة معدات الحفر لتركيب كابلات الألياف البصرية لمشروع FTTH سيكون دور الأساسي اعمال الحفر بشكل آمن وفعال ، مع ضمان انجاز الحفر حسب المخطط وفقًا لمواصفات المشروع. الواجبات والمسؤوليات : • مسؤولة عن الامتثال لجميع معايير السلامة • إعداد وتشغيل آلة الإنتاج وفقًا للإجراءات والمبادئ التوجيهية المعمول بها • ضبط إعدادات الجهاز لإكمال المهام بدقة • القدرة على العمل في بيئة عاليه وسريعة الخطى، واتباع العمل الموحد والالتزام بممارسات العمل الآمنة في بيئة التحسين المستمر • الخبرة والتاقلم في بيئة تشغيل المكائن • القيام بأنشطة ما قبل التشغيل اللازمة لضمان بدء تشغيل المعدات بشكل مناسب • تشغيل / مراقبة عدة قطع من المعدات أثناء التشغيل لضمان جودة الإنتاج والحد الأدنى من العطل والتوقفات غير المخطط لها • التواصل مع أعضاء الفريق وفرق الدعم لضمان الإنتاج المستمر للمنتج الصحيح بمستويات عالية الجودة مع الحد من خسارة الوقت والمواد • القدرة على استخدام الأدوات اليدوية. القدرة على استخدام الشعلة البروبان. المهارات والمؤهلات: • خريج احد المعاهد التقنية, اعدادية • يجب أن يكون لدى الموظف سجلات مثبتة من جودة العمل دون أي أخطاء ، والقدرة على العمل بشكل مستقل وتحسين مستوى التعليم ، والالتزام بالأهداف ، والتحسين المستمر ، أخذ المبادرة تكون واضحة بطريقة متسقة مع سياقات العمل من اجل تحقيق نتائج بارزة • سنوات الخبرة: 1-3 خبرة في العمل الميداني • المعرفة في تدابير الصحة والسلامة. • القدرة على إدارة الأنشطة اليومية وممارسة الانضباط بقواعد العمل للتقديم يرجى ارسال السيرة الذاتية على الايميل التالي : hr@fiberx-iq.com
- LOCATION: البصرة
- QUALIFICATION: 1 years
فني لحام هو مسؤول عن الربط بين الكابلات ووضع كابل الألياف الضوئية من حيث الإصلاح والتركيب والصيانة الوقائية أو أي مهام أخرى ذات صلة. لديه القدرة على التعامل مع مهام لحام كيبل ضوئي بكافة الاحجام من خلال تشخيص الأخطاء أو تحري الخلل وإصلاحه الواجبات والمسؤوليات: • معالجة داخل التثبيت والبناء والصيانة والإصلاح. • يتملك الكفاءة في جميع مراحل تكنولوجيا الاتصال الأسلاك والتصميم والهندسة. • تطبيق المعرفة بجميع أنواع مواد البناء والمعدات والمبادئ التوجيهية المناسبة لتطبيقات السلامة. • التثبيت والبناء والصيانة والإصلاح جميع الاعمال الخدمات السلكية في المشاريع. • أن تكون قادر على قراءة ومتابعة رسم تخطيطي دقيق للاتصال الألياف. • التعامل مع أنشطة مد الكابلات. • التعامل مع الربط الألياف إعداد وتركيب واختبار وإصلاح كابل الألياف الضوئية باستخدام مجموعة متنوعة من معدات الربط واختبار الانصهار. • قراءة وتفسير دقيق للوثائق ذات العلاقة بالربط واعداد تقارير الصيانة والمد. • استخدام معدات الربط كابل الألياف البصرية . • اتباع عمليات التفتيش المطلوبة واختبار الألياف باستخدام مقاييس إنعكاس المجال البصري • مسؤولة عن الامتثال لجميع معايير السلامة • المعرفة العامة بالتيار المستمر و التيار المتردد. • القدرة على قياس المسافات بدقة ، باستخدام الأشرطة أو غيرها من أجهزة القياس. • القدرة على حمل وتسلق وتشغيل سلم الإرشاد والأعمدة باستخدام الخطافات وأحزمة التسلق حسب الحاجة. • القدرة على التفريق بين مختلف الأحجام والألوان من الأسلاك. • القدرة على الحفر في جميع أنواع التربة لدفن الكابل. • القدرة على استخدام الأدوات اليدوية. القدرة على استخدام الشعلة البروبان. • القدرة على العمل مع المكونات والأسلاك الصغيرة لجعل وصلات الكابل متصلة المهارات والمؤهلات: • خريج احد المعاهد التقنية, اعدادية • يجب أن يكون لدى الموظف سجلات مثبتة من جودة العمل دون أي أخطاء ، والقدرة على العمل بشكل مستقل وتحسين مستوى التعليم ، والالتزام بالأهداف ، والتحسين المستمر ، أخذ المبادرة تكون واضحة بطريقة متسقة مع سياقات العمل من اجل تحقيق نتائج بارزة • المعرفة في تدابير الصحة والسلامة. • القدرة على إدارة الأنشطة اليومية وممارسة الانضباط بقواعد العمل للتقديم يرجى ارسال السيرة الذاتية على الايميل التالي : hr@fiberx-iq.com
- LOCATION: البصرة
- QUALIFICATION: 2 years experience
مطلوب فنيين لحام فايبر الياف ضوئية عدد 5 في القسم الفني لشركة فايبر أكس لتشغيل وصيانة الكابينات الضوئيه, وصيانة خطوط إنترنت FTTH. المؤهلات:- - خبرة لاتقل عن سنة في نفس المجال، والمعرفة التامة بانظمة الاتصالات والشبكات ( Fiber Optic ) - خبرة بأعمال ولحام الفايبر (كوابل الألياف الضوئية) والقدرة على اصلاح القطوعات وتتبع المسارات وحل المشاكل الفنية. - القدرة على استعمال اجهزة وادوات الفحص OTDR و Laser Source - لديه المام باعمال التركيب والصيانة كوابل خطوط الانترنت وما يرتبط بهذه التمديدات. - المعرفة التامة بخطوط الاتصالات وطرق تمديدها وتوصيلها الى اللوحات الرئيسيةFDT, FAT .
- LOCATION: البصرة
- QUALIFICATION: 1 years
مطلوب 6 فنيين صيانة ممن لديهم المؤهلات التالية: 1- خبرة في مجال مد الالياف الضوئيه من الكابينات الى المستخدم النهائي. 2- خبرة في صيانة وبرمجة الراوترات للمستخدم النهائي وكيفية برمجة حساب ال PPPOE,SSID,DHCP,NAT 3- خبرة في مجال فحص الخدمه الواصله الى المستخدم النهائي . 4- خبرة في فحص وبرمجة الوايرلس لجهاز الراوتر من خلال أستخدام برامج ال wireless spectrum analyzer . 5- خبرة في أستخدام أجهزة قياس ال power meter. 6- الخبرة في صيانة التوصيلات لليوزر النهائي. للتقديم يرجى ارسال السيرة الذاتية على الايميل التالي : hr@fiberx-iq.com
- LOCATION: Kut
- QUALIFICATION: 1 years
مطلوب فنيين لحام فايبر الياف ضوئية عدد 5 في القسم الفني لشركة فايبر أكس لتشغيل وصيانة الكابينات الضوئيه, وصيانة خطوط إنترنت FTTH. المؤهلات:- - خبرة لاتقل عن سنة في نفس المجال، والمعرفة التامة بانظمة الاتصالات والشبكات ( Fiber Optic ) - خبرة بأعمال ولحام الفايبر (كوابل الألياف الضوئية) والقدرة على اصلاح القطوعات وتتبع المسارات وحل المشاكل الفنية. - القدرة على استعمال اجهزة وادوات الفحص OTDR و Laser Source - لديه المام باعمال التركيب والصيانة كوابل خطوط الانترنت وما يرتبط بهذه التمديدات. - المعرفة التامة بخطوط الاتصالات وطرق تمديدها وتوصيلها الى اللوحات الرئيسيةFDT, FAT .
- LOCATION: Basra
- QUALIFICATION: 1 years
الواجبات والمسؤوليات : • القيام بزيارات السوق لتحديد الأصناف التي سيتم شراؤها من الموردين. • تحديد الموردين المحتملين في الأسواق المحلية للمشتريات. • إجراء عمليات الشراء في السوق للأصناف المحلية حسب الطلب. • التفاوض على الأسعار وضمان الحصول على أفضل العروض. • مقارنة أسعار البائعين المحتملين في السوق المحلية واختيار الوثائق. • التأكد من أن جميع أنشطة الشراء تمتثل لممارسات الشراء وفي وفقا لسياسات الشركة. • إعداد ومتابعة جميع مستندات الطلب والموافقات اللازمة. • إعداد وتطوير وثائق الشراء وقوائم الموردين للحصول على تنافسية عروض أسعار على أسعار المنتجات والخدمات وفقا لتوجيهات مدير المشتريات. • ضمان حل التناقضات والفروق في مدفوعات الموردين. • ضمان الجودة العالية للإدارة الداخلية ، وحفظ وتتبع جميع الطلبات بموجب التخليص أو في خط الأنابيب. • تحديث النظام مع حالة الطلب والتواريخ الجديدة للشحن والوافدين الجدد. • الاحتفاظ بسجلات البضائع المطلوبة والمستلمة. المهارات والمؤهلات : • بكالوريوس في إدارة الأعمال أو مجال ذي صلة • خبرة 2-1 سنة في نفس المجال • المعرفة التقنية (المقاصة والتخزين والمخزون والمشتريات) • حل المشكلات والتفكير المنظومي. • الدقة والاهتمام بالتفاصيل • مهارات التنظيم • إدارة الوقت والمواعيد النهائية للاجتماعات • التفكير التحليلي والنقدي. • مهارات المتابعة لإنهاء المهام للتقديم يرجى ارسال السيرة الذاتية على الايميل التالي : hr@fiberx-iq.com
- LOCATION: Kut
- QUALIFICATION: 1 years
Job Summary : The FTTH Survey and Design Engineer is responsible for conducting site surveys, designing FTTH networks, and providing technical expertise to ensure the efficient deployment of fiber optic infrastructure. They work closely with various stakeholders to plan and execute network expansion projects. Job Duties: • Conduct detailed site surveys to assess the feasibility of FTTH installations in residential and commercial areas. • Collect critical data on existing infrastructure, including utility poles, conduits, and existing network assets. • Evaluate environmental factors, such as terrain, vegetation, and building layouts, that may impact network design. • Develop comprehensive FTTH network designs that meet performance, capacity, and scalability requirements. • Design fiber optic cable routes, including the placement of access points, distribution points, termination points, and splice locations. • Create detailed network diagrams, schematics, and documentation • Ensure that all network designs adhere to local, state, and federal regulations and permitting requirements. • collaborate with cross-functional teams, including project managers, survey technicians, and construction crews, to ensure the successful execution of network deployment projects. • Work closely with FTTH Desing specialist to source materials and equipment required for network construction. • Ensure that network design and installation meet quality standards and specifications. • Conduct regular inspections and quality checks during the construction phase. • Stay updated on industry best practices and emerging technologies related to FTTH network design and deployment. • Provide technical guidance and support to resolve any design or deployment challenges. • Maintain accurate and up-to-date project documentation, including design plans, equipment lists, and as-built drawings. • Prepare reports and documentation for internal and external stakeholders Job Requirements: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • Design certification a preferred • A minimum 3 Years experience in a telecommunication/or network operations industry ,FTTH Network Design • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • Strong knowledge in FTTH project and Network. • Strong knowledge with design software such as GIS, AutoCAD, KMZ, Fulcrum • Strong knowledge of fiber optic technology, components, and infrastructure • Spreadsheetss or other appropriate tools to manage people and tasks. • Strong problem-solving skills and attention to detail Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: 3 years
Job Summary : The FTTH Survey and Design Engineer is responsible for conducting site surveys, designing FTTH networks, and providing technical expertise to ensure the efficient deployment of fiber optic infrastructure. They work closely with various stakeholders to plan and execute network expansion projects. Job Duties: • Conduct detailed site surveys to assess the feasibility of FTTH installations in residential and commercial areas. • Collect critical data on existing infrastructure, including utility poles, conduits, and existing network assets. • Evaluate environmental factors, such as terrain, vegetation, and building layouts, that may impact network design. • Develop comprehensive FTTH network designs that meet performance, capacity, and scalability requirements. • Design fiber optic cable routes, including the placement of access points, distribution points, termination points, and splice locations. • Create detailed network diagrams, schematics, and documentation • Ensure that all network designs adhere to local, state, and federal regulations and permitting requirements. • collaborate with cross-functional teams, including project managers, survey technicians, and construction crews, to ensure the successful execution of network deployment projects. • Work closely with FTTH Desing specialist to source materials and equipment required for network construction. • Ensure that network design and installation meet quality standards and specifications. • Conduct regular inspections and quality checks during the construction phase. • Stay updated on industry best practices and emerging technologies related to FTTH network design and deployment. • Provide technical guidance and support to resolve any design or deployment challenges. • Maintain accurate and up-to-date project documentation, including design plans, equipment lists, and as-built drawings. • Prepare reports and documentation for internal and external stakeholders Job Requirements: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • Design certification a preferred • A minimum 3 Years experience in a telecommunication/or network operations industry ,FTTH Network Design • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • Strong knowledge in FTTH project and Network. • Strong knowledge with design software such as GIS, AutoCAD, KMZ, Fulcrum • Strong knowledge of fiber optic technology, components, and infrastructure • Spreadsheetss or other appropriate tools to manage people and tasks. • Strong problem-solving skills and attention to detail Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Basra
- QUALIFICATION: 3 years
Job Summary: The Deployment OSP Site Engineer is responsible for planning, designing, and managing the installation and maintenance of outside plant infrastructure for telecommunications or network projects. This role involves overseeing all aspects of site engineering, including site surveys, design, permitting, construction, quality control, and regulatory compliance. Job Duties: • Lead, coach, and mentor a team of OSP technicians • Conduct comprehensive site surveys to evaluate the suitability of locations for OSP infrastructure deployment • Assess terrain, environmental conditions, accessibility, and safety considerations • collaborate with network engineers and project managers to design OSP site layouts • Create detailed engineering plans for fiber optic cable routes, conduit systems, equipment placements, and other infrastructure components • Secure the necessary permits and approvals for construction and deployment activities • Oversee the installation of OSP infrastructure components, including fiber optic cables, splice closures, junction boxes, conduits, and equipment cabinets. • Ensure that all installation work complies with FTTH best practices and quality standards • implement rigorous quality control measures to verify the integrity and performance of OSP installations • Conduct a variety of tests, such as Optical Time-Domain Reflectometer (OTDR) testing and optical loss testing, to validate network functionality. • Promote and enforce strict safety protocols and regulations for site engineering and construction activities. • Conduct safety training for site personnel and regularly perform safety audits to minimize workplace hazards • Maintain accurate records of all site engineering plans, as-built drawings, and documentation of any changes made during deployment. • Generate regular progress reports and submit project documentation to management • Assign tasks, set priorities, and monitor team performance to ensure project goals are met • Collaborate with project management to plan OSP projects, including network expansions, installations, and maintenance. Job Requirements: • BSc. in Civil, Computer, Mechanical, Electrical, Telecom Engineering or related. • Years of Experience A minimum 3 Years experience in a telecommunication/or network operations industry project • Good Command of English and Arabic- Written and Spoken • Good Command of Microsoft Office (MS Word, MS Excel, PowerPoint,). • FTTH project and Network knowledge. • Understanding and basic command of CAD tools, reading work prints, network designs, fault diagnosis tools, communication systems and tools, catalogues, training material • spreadsheets or other appropriate tools to manage people and tasks. • Knowledge of installation and maintenance of fiber technology in addition to basic knowledge or experience in radio and power fixed or wireless networks. • Strong problem-solving skills and attention to detail. • Good planning and organizational skills to balance and prioritize work Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: Kut
- QUALIFICATION: 3 years
Job Type: Full Time Location: - Kut This position is responsible for administering customer requests received from the distributors related to all sales process’s operations, solving more complex customer issues in a timely manner and provide the required support. Responsibilities • Present, promote and sell our services using solid arguments to potential customers. • Perform needs analysis of potential customers to meet their needs. • Achieve agreed upon sales targets and outcomes within schedule. • Coordinate sales effort with team members and other departments. • Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Continuously improve through feedback. Requirements and skills • Proven work experience as a Sales Representative (preferable). • Good personal appearance (presentable). • ability to build productive customer relationships. • Highly motivated and target driven. • Good selling, negotiation, and communication skills. • Prioritizing, time management and organizational skills. • Fast learner. • Bachelor’s degree in one of the following fields (Telecom or computer engineering, business administration & Mass Communication collage). Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: الكوت
- QUALIFICATION: 2 years experience
Work Location : Basra Responsibilities : • Supervise sales activities of direct and indirect sales team (B2C, B2B and B2G). • Supervise sales activities of dealers. • Responsible for target achievement that set by Sales Manager for sales team and dealers. • Assist the Sales manager to recruit, training, enumerating, and retaining a competent sales team. • Provide reports to Sales Manager like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports. • Prepare sales presentations and other sales tools. • Assist the Sales managers to ensure adequate client communication, maintain contacts with clients and provide feedback. • implement sales activities, strategies, and sales plans that set by sales manager. • work as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character. • Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients. • Attend trade shows and other marketing events and represent the company. • Evaluate the performance of the sales team and seek ways to improve the team’s performance. • Identify the trends in the market, both current, and future that are likely to affect the performance of the company. Requirements : • Bachelor’s degree in Telecom engineering, computer engineering, business administration or similar. • Proven work experience in sales and achieving set targets. • Minimum experience in sales is 4 to 5 years. • Excellent communication skills, both written and verbal communication. • Ability to lead and motivate a sales team and put in place measures to retain a great team. • Excellent selling skills, ability to close deals, and deal with post-purchase anxiety. • Excellent selling skills, people-oriented, and ability to motivate a team. • Ability to identify potential areas of growth and identify new business partnership opportunities. • Strong organization skills and multi-tasking skills. • Ability for building relationships with customers. • Excellent negotiation skills. Interested candidates kindly send your CV to hr@fiberx-iq.com
- LOCATION: البصرة
- QUALIFICATION: 2 years experience